Tutorial

Upload the registrant's document for a .ma domain

Guides2 min read4 steps

Where: Client area › My services › Domains › .ma domain page, at the top of the page.

For every .ma domain, the Moroccan registry (ANRT) requires a registrant contact and a copy of their supporting document. Without it, the registry can block and then delete the domain, even if it is active.

Complete the registrant file

  1. Link a registrant

    If the page shows “Registrant to complete —”, click “Complete the registrant”, choose the contact, then click “Link this contact”. You can also create one in “My Contacts” with “New contact”.

  2. Identify the required document

    The “Registrant identity: supporting document required —” banner appears. The required document depends on the registrant type, and the upload area tells you which one; for a company, answer “Which registration document are you providing?”.

  3. Upload the file

    Add a PDF, JPG or PNG. For a national ID card (CIN), attach the front and the back, as two files.

  4. Send

    Click “Upload the registrant document”. The banner changes to “Document under review —”: no further action is needed.

The common pitfall

An unreadable or expired document is rejected. If the banner shows a “Reason:”, read it before uploading a new document: it states exactly what is missing.

If it doesn't work

  • Our team reviews the document within a few days before sending it to the registry: upload it as soon as possible.
  • Deleting a contact detaches the domains that use it: a .ma domain then goes back to registrant to complete.

Manage your .ma domains

The registrant file is completed from the page of each of your domains.

Need help?

Browse our help center and FAQ, or reach our team — callback, WhatsApp or email. Support in French, English and Arabic.

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