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Terms applicable to the use of the ServOrbit.com website and the associated services.
These general terms of use (hereinafter the « CGU ») govern access to and use of the ServOrbit.com website (hereinafter the « Site ») and the services offered on it. The Site is a brand operated by MEGALOGI, a SARL under Moroccan law whose registered office is located at 4, rue oued ziz, apt 7, Agdal, Rabat Maroc (see the legal notice).
Registration on the Site and any use of the Services entail full and complete acceptance of these CGU. The User undertakes to use the Site and the Services in accordance with the CGU, the regulations in force and the applicable good practices.
Access to the Site is carried out under the exclusive responsibility of the User, who is responsible for the necessary computer equipment and telecommunication means. The User guarantees the accuracy and updating of the information provided when creating their account. Login credentials are strictly personal and confidential; the User is solely responsible for keeping them and for any use made of their account. The Company cannot be held liable in the event of identity theft resulting from negligence by the User.
Access to the paid Services is subject to full registration and full payment of the corresponding price, according to the rates in force displayed on the Site. The financial and contractual conditions of the Services are detailed in the general terms of sale. In particular, the terms of a change of offer — including a downgrade, and the form of refund applicable to the removal of a billed option (account credit) — are governed by article 8 of the CGV.
The Company reserves the right to modify or evolve the Site and the Services at any time, in particular for technical, regulatory or continuous-improvement reasons. Any use of the Services after the modification of the CGU constitutes acceptance thereof by the User.
The User may request the closure of their account at any time from their client area. In the event of a breach by the User of these CGU — in particular unlawful, fraudulent or abusive use of the Services —, the Company reserves the right to suspend or terminate access to the Services, without notice or compensation, and without prejudice to any action for damages.
The User shall not use the Services to send unsolicited email, to distribute bulk messaging campaigns without the prior and verifiable consent of the recipients, or to host, make available or resell to third parties any bulk-sending platform, script or relay. This prohibition applies whatever the Service used, including where the sending is carried out from a server administered by the User themselves.
In order to prevent such uses, outbound port 25 is closed by default on the servers made available to the User. Incoming mail is not affected and the authenticated submission ports remain open. Outbound port 25 may be opened upon a reasoned request addressed to support, stating the nature of the sendings, their volume and the origin of the addresses used; the Company rules on that request, which it may refuse, and may revoke an opening granted where the conditions that justified it are no longer met.
The User acknowledges and accepts that the Company implements automated abuse-prevention measures. These measures comprise, first, the collection at hypervisor level of the operating telemetry of the server, in particular network traffic volumes and the number of outbound connections; second, where there is an indication of abuse, an automated technical reading carried out on the server by means of the guest agent installed with it, limited to the elements strictly necessary to characterise the abuse: listening services, running sending processes, mail-sending configuration and declared host name. This reading excludes the content of the User's Data, messages and files, which are on that basis neither read, copied nor retained.
Where the reading characterises an abuse, or where urgency so requires in order to preserve the integrity of the network, the reputation of the addresses used or the continuity of the Services provided to other users, the Company may take the following precautionary measures without delay: blocking the sending ports of the server concerned, taking a technical snapshot of that server retained as evidence, and suspending all or part of the Services under the conditions of article 5.
Any precautionary measure is notified to the User at the contact address associated with their account, together with the findings on which it is based. The User has a period of seven (7) days from that notification to reply and, where applicable, to remedy the situation. Failing a reply within that period, or in the absence of a satisfactory explanation, the Company may terminate the Services concerned and destroy the hosted Data. A backup is then retained for thirty (30) days from the termination and is then permanently deleted; it may be returned to the User upon a request made within that period.
The measures provided for in this article are limited to what is necessary and proportionate to preventing and ending the abuse. They cease as soon as the abuse has ended and its causes have been removed, the Services then being restored to their previous configuration.
The Services are in principle accessible 24 hours a day and 7 days a week. The Company nevertheless reserves the possibility of temporarily suspending access to them, in particular for maintenance or update operations or in the event of failure of the telecommunication networks or of the equipment of the User or their access provider. The temporary unavailability of the Services does not give rise to any compensation.
The Data is hosted in secure data centres meeting high protection standards. The User remains responsible for the content they host and for any additional backups they deem necessary; it is up to them to delete their Data, the Company assuming no general archiving obligation beyond what the subscribed Services provide for.
The Company is bound by an obligation of means. It cannot be held liable for disruptions attributable to the telecommunication networks, to the User’s equipment or to misuse of the Services. In any event, the Company’s liability is limited to the amounts actually paid by the User in respect of the Services concerned over the last twelve (12) months, to the exclusion of any indirect damage, loss of profits, loss of data or harm to image.
The Data remains the property of the User. All intellectual property rights relating to the Site, the platform and the Services are and remain the exclusive property of the Company. Use of the Services grants the User a personal, non-exclusive, non-assignable and non-transferable right of use, limited to the duration of the subscribed Services.
The Site may offer creation-assistance tools relying on artificial intelligence — in particular a presentation-page (« landing page ») generator based on a description or a product link provided by the User. The content thus generated and then, where applicable, modified and published by the User is so under their sole responsibility, in their capacity as publisher of the content: it is up to them to verify, before any publication, the accuracy and lawfulness of this content — in particular the description and price of the products presented, the claims made (in particular any health claim), respect for the rights of third parties (trademarks, images and other protected elements) and the mandatory disclosures applicable to their activity.
The Company acts as a mere technical provider: it guarantees neither the accuracy, nor the completeness, nor the adequacy of the content generated by artificial intelligence, which may contain errors and must be reviewed and corrected by the User before publication. It reserves the right to refuse, suspend or withdraw, under the conditions of article 5, any manifestly unlawful content or content contrary to these CGU that is brought to its attention. The descriptions, links and content submitted to these tools are processed under the conditions provided for by the privacy policy.
These CGU are governed by Moroccan law. Any dispute relating to their interpretation or performance falls within the exclusive jurisdiction of the courts of the district of the Company’s registered office.
For any question relating to these CGU, you can write to us at or via the contact page.
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