Nameservers determine who answers for your domain. Change them when you hand the DNS zone over to another provider, or to come back to our managed DNS.
Change the nameservers
Open the block
On the domain page, in “Nameservers (DNS)”, click “Edit”.
Enter the new servers
Enter at least two different servers, one per line. Use “Add a server” to declare more (up to six).
Save
Click “Save”. The registry is updated immediately.
Allow time for propagation
Depending on the operators, the new delegation can take up to 24 hours to be seen everywhere.
The common pitfall
Pointing to an empty zone takes down the website and email. If the new servers do not contain any record yet, the change is refused or asks for confirmation through “I confirm, point them anyway”: only use this button if you know the destination zone is ready.
If it doesn't work
- The “Edit” button does not appear: online management is not available for this domain — open a ticket from “Support”.
- The form rejects the list: check that there are at least two distinct servers, with no duplicates.
