If you have lost your VPS root password, you can generate a new one from the server page. The server restarts to apply it.
Generate a new password
Open the tile
On the server page, in the “System & access” section, click the “Password” tile.
Get the confirmation code
Enter your “Current password” (your client area password), then click “Send me the code by email”.
Confirm
Enter the “Confirmation code (received by email)” and click “Reset”.
Save the password
The “New password” is displayed. Click “Copy”, store it in your password manager, then click “I have noted the password”.
The common pitfall
The server restarts to apply the password: your services are interrupted for one to two minutes. And the password is displayed only once — it cannot be viewed again afterwards.
If it doesn't work
- The code does not arrive: check your spam folder, then request it again.
- You can no longer reach the server over SSH at all: the “Console” tile gives screen access that depends on neither the network nor the firewall.
