Transfer your domain name

The registry refuses a transfer when the authorization code (EPP/authcode) is wrong or expired, or when the domain is still locked at your current registrar. First ask them to lift that lock and to give you a new code. Then open the order concerned in your client area, under “My orders”: a panel lets you enter the new code there, and the transfer restarts right away, with no new payment — you are notified of the result. If the refusal persists, write to us at [email protected].

A code issued by your current provider, also called an EPP code or authorization code. It proves that you hold the domain.

No, as long as you keep the same DNS settings: the name changes provider, not destination. If your DNS zone is hosted by the provider you are leaving, recreate it elsewhere before you start the transfer.

No. It depends on the extension and on the state of the name. The check tells you before any payment.