[{"data":1,"prerenderedAt":502},["ShallowReactive",2],{"seo-verification":3,"support-category-ma-en-hebergement":6,"promo-bar-likely":501},{"google":4,"bing":5},"EycwPY2XMyTkVzas3n1ygeNJFGAH513qrMjfDljzsMQ","",{"items":7,"siblings":429,"self":499},[8,14,19,24,29,34,39,44,49,54,59,64,69,74,79,84,89,94,99,104,109,114,119,124,129,133,137,141,145,149,153,157,161,165,169,173,177,181,185,189,193,197,201,205,209,213,217,221,225,229,233,237,241,245,249,253,257,261,265,269,273,277,281,285,289,293,297,301,305,309,313,317,321,325,329,333,337,341,345,349,353,357,361,365,369,373,377,381,385,389,393,397,401,405,409,413,417,421,425],{"id":9,"category":10,"question":11,"answer":12,"weight":13},18,"hebergement","Is SSL really free?","Yes, all our hosting plans include a free Let's Encrypt SSL certificate that renews automatically. HTTPS is enabled as soon as your site goes live.",990,{"id":15,"category":10,"question":16,"answer":17,"weight":18},14,"Which hosting plan should I choose?","Solo (239 DH\u002Fyear) is suitable for a showcase site, Business (469 DH\u002Fyear — recommended) for SMEs with several sites and mailboxes, and Pro (899 DH\u002Fyear) for demanding projects. Compare the resource details on the Web Hosting page.",980,{"id":20,"category":10,"question":21,"answer":22,"weight":23},22,"How do I migrate my existing website?","Use our \u003Ca href=\"\u002Fen\u002Fwhy\u002Fmigrations\">migration assistant\u003C\u002Fa>, included with every plan, Solo included: in a single order, it transfers your domains (EPP code) and restores your cPanel accounts — website, emails and databases — from a backup or by direct transfer. From Business upwards, our team can also handle the migration end to end. Your site stays online at your current host until the DNS switch.",960,{"id":25,"category":10,"question":26,"answer":27,"weight":28},17,"Can I host WordPress?","Yes. WordPress installs in one click on all our shared hosting plans (step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Finstall-wordpress-wp-toolkit-cpanel\">Install WordPress from cPanel\u003C\u002Fa>). For a showcase site or a blog, Solo is enough; Business suits WooCommerce or several sites; Pro suits high-traffic projects. Details are on the WordPress Hosting page.",955,{"id":30,"category":10,"question":31,"answer":32,"weight":33},21,"Are my resources (storage, traffic) guaranteed?","Yes, and we publish the numbers — which is uncommon in this market. Every account runs in its own CloudLinux container: a busy neighbour can never take resources from you. Solo gets 2 CPU cores, 10 GB of memory and 100 PHP requests served concurrently; Business 4 cores, 15 GB and 150 requests; Pro 8 cores, 25 GB and 250 requests. On top of that: disk space (50, 150 or 300 GB) and a per-plan file count (250,000 to 1 million). These are per-account ceilings, not reservations: you don't pay for idle capacity, and nothing stops you reaching them when your traffic calls for it.",895,{"id":35,"category":10,"question":36,"answer":37,"weight":38},13,"What is the difference between the hosting plans?","The Solo plan is suitable for a single site with moderate traffic. Business is recommended for SMEs with several sites and emails. Pro offers high resources for demanding projects.",481,{"id":40,"category":10,"question":41,"answer":42,"weight":43},15,"Do you use cPanel?","Yes, all our web hosting plans include cPanel, with an assistant that installs WordPress in one click and Sitejet Builder to create a site from a template, without code. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Finstall-wordpress-wp-toolkit-cpanel\">Install WordPress from cPanel\u003C\u002Fa> and \u003Ca href=\"\u002Fen\u002Fblog\u002Fcreate-website-sitejet-template-cpanel\">Create your website with a Sitejet template\u003C\u002Fa>.",479,{"id":45,"category":10,"question":46,"answer":47,"weight":48},16,"How many sites can I host?","The number of sites allowed depends on your plan: only one on the entry-level offer, several on the higher offers. The details per plan are shown on the Web Hosting page.",478,{"id":50,"category":10,"question":51,"answer":52,"weight":53},131,"Do I need a domain to order a hosting plan?","No, it is no longer required. In your cart, your hosting plan offers three routes: start on a free ServOrbit subdomain, register a new domain with us, or enter a domain you already own (you'll then point it to your hosting). If the name you enter as yours is still available, we tell you right there: it cannot be yours, and you can register it in one click — it is then added to your order and stays attached to that hosting plan.",477,{"id":55,"category":10,"question":56,"answer":57,"weight":58},19,"Can I upgrade my hosting plan?","Yes, you can move up to a higher plan at any time from your client area. The difference is calculated on a pro rata basis.",474,{"id":60,"category":10,"question":61,"answer":62,"weight":63},20,"What happens if I switch to a lower plan (downgrade)?","A downgrade takes effect at the end of the current cycle, at the next renewal: the Client keeps their current offer until the term already paid for, at no charge and with no refund, and may cancel the scheduled downgrade before its due date. (see article 8 of the General Terms and Conditions of Sale).",473,{"id":65,"category":10,"question":66,"answer":67,"weight":68},23,"What happens at the end of the subscription?","You receive several e-mail reminders before the due date. If you don't renew, your service expires, then is suspended after a grace period (your data is kept), before being terminated and its data deleted. We export your data on request.",470,{"id":70,"category":10,"question":71,"answer":72,"weight":73},184,"Can I buy a control panel license for my own server?","Yes. You can buy a standalone license — Plesk (Web Admin, Web Pro, Web Host) or cPanel\u002FWHM — for your VPS or dedicated server, without taking out hosting with us. You choose the edition, provide your server's IP address, and receive your activation code. See the Plesk Licenses and cPanel\u002FWHM Licenses pages.",469,{"id":75,"category":10,"question":76,"answer":77,"weight":78},185,"Plesk or cPanel\u002FWHM: what's the difference when choosing my license?","Plesk runs on Linux AND Windows, offers a unified interface and is billed per edition (number of domains); it's the choice for Windows or a developer\u002Fagency profile. cPanel\u002FWHM is Linux-only, separates administration (WHM) from the client area (cPanel) and is billed per number of accounts; it's the standard for large-scale shared hosting. Both are available on our Licenses pages.",468,{"id":80,"category":10,"question":81,"answer":82,"weight":83},186,"Which Plesk edition should I choose based on my number of domains?","Web Admin handles up to 10 domains (single-site server or a few sites), Web Pro up to 30 domains with tools for developers and agencies, and Web Host an unlimited number of domains for hosts and resellers. Web Pro and Web Host can include CloudLinux to isolate accounts. Full details are on the Plesk Licenses page.",467,{"id":85,"category":10,"question":86,"answer":87,"weight":88},187,"How does a license tied to my server's IP work?","The license is bound to the public IP address of the server on which you install it. You provide this IP when ordering, then you install the activation code received by email. If your server's IP changes, contact support to re-bind the license.",466,{"id":90,"category":10,"question":91,"answer":92,"weight":93},188,"What are CloudLinux, Imunify360 and JetBackup?","CloudLinux isolates each account in its own environment (LVE technology) so that a resource-hungry site doesn't penalize the others; Imunify360 is a server security suite (application firewall, antivirus, automatic patching); JetBackup automates backups and one-click restore. These modules complement cPanel\u002FWHM and are ordered as server licenses (cPanel\u002FWHM Licenses page).",465,{"id":95,"category":10,"question":96,"answer":97,"weight":98},189,"Can you install Plesk or cPanel automatically on a ServOrbit VPS?","Yes. If you order a Cloud VPS from us, the panel can be installed automatically — you don't have to enter the IP manually or apply the key yourself. On a server you already own, you provide its IP address and install the key we supply.",464,{"id":100,"category":10,"question":101,"answer":102,"weight":103},394,"I already have a VPS with you — do I need to retype its IP address to add a license?","No. On the license pages, simply pick the server from the list of your VPS: its IP address is filled in automatically. From the client area, the \"Add a license\" entry in a VPS's options takes you there with that server already selected. Licenses your distribution does not support stay visible but greyed out, with the reason shown. You can still enter an IP by hand for a server hosted elsewhere.",463,{"id":105,"category":10,"question":106,"answer":107,"weight":108},315,"Can I block AI crawlers from scraping sites hosted on your platform?","Yes, you have several levels of control. The simplest is to add directives to your robots.txt file: the main AI training crawlers declare that they respect this file (OpenAI's GPTBot, Common Crawl's CCBot, Google's Google-Extended), even though none are legally required to do so. For stricter blocking, you can filter by User-Agent in your site's .htaccess file: requests are then actually refused, even from bots that might ignore robots.txt (there are no Cloudflare WAF rules for you to configure). On VPS, you can go further with Nginx rules or iptables. Our support team can guide you to the right configuration.",183,{"id":110,"category":10,"question":111,"answer":112,"weight":113},323,"What happens to my websites if PHP 8.2 reaches end of life after December 2026?","Once PHP 8.2 reaches end of life on December 31, 2026, no further security patches will be released, leaving your applications exposed to any vulnerabilities discovered afterward. Popular frameworks and plugins such as Laravel and WordPress will gradually drop PHP 8.2 compatibility. It is strongly recommended to migrate to PHP 8.3 or 8.4 before that date to keep your environment secure and fully supported.",175,{"id":115,"category":10,"question":116,"answer":117,"weight":118},379,"Is my Linux server secure by default after provisioning?","No. A freshly provisioned Linux server exposes SSH password authentication on port 22 by default, has no active firewall and leaves unnecessary services listening. The minimum hardening steps are: disable SSH password authentication and allow only keys (`PasswordAuthentication no` in `\u002Fetc\u002Fssh\u002Fsshd_config`), change the SSH port or protect it with a filter, enable `ufw` or `firewalld` to block all ports except those needed (22 SSH, 80 HTTP, 443 HTTPS), disable unnecessary services with `systemctl disable`, and automate security updates via `unattended-upgrades` (Debian\u002FUbuntu) or `dnf-automatic` (AlmaLinux\u002FRocky). These steps reduce the attack surface of an internet-facing server by 90%.",119,{"id":120,"category":10,"question":121,"answer":122,"weight":123},433,"Do I need to register my web hosting with the CNDP if my customers' data is hosted outside Morocco?","It is the **processing** that is declared to the CNDP, wherever it is hosted; the transfer out of Morocco is handled separately. Law 09-08 (art. 43) reserves the **authorisation request** — Form F118, up to two months of review — for countries **absent** from the list of states providing a sufficient level of protection, set by deliberation no. 236-2015 of 18 December 2015. Our servers are in Helsinki (Finland) and Falkenstein (Germany), two countries named on that list: for a site hosted with us there is therefore **no F118 to file** — the transfer still has to be **mentioned** in the processing declaration. Our support team will send you in writing the hosting location and the identity of the host to enter there, via support@servorbit.com. For your own situation, a legal adviser or the CNDP remain the right people to ask.",69,{"id":125,"category":10,"question":126,"answer":127,"weight":128},552,"What personal data must be declared to the CNDP under Morocco's Law 09-08?","Law 09-08 on the protection of individuals with regard to the processing of personal data covers any collection, storage or processing of identifying data: names, contact details, connection logs or information about your clients and visitors. If your website collects such data, a prior declaration — or authorisation for sensitive categories — is required from the CNDP, regardless of where the data is hosted. If you are unsure of your obligations, consult a legal adviser or your national supervisory authority.",1,{"id":130,"category":10,"question":131,"answer":132,"weight":128},729,"My domain is registered with another provider — how do I point it to my hosting?","Two options, both carried out at the provider where the domain is registered. Option 1 — an A record: create an `A` record pointing to your hosting's IP address, shown in your client area on the service page, section “Point your domain here”. Your domain then reaches us, but its DNS zone stays with your current provider — so you keep maintaining email (MX, SPF) and subdomains there. Option 2 — delegate DNS to us: replace ALL of the domain's nameservers with ns1.megadomaine.com and ns2.megadomaine.com, and REMOVE your previous provider's. Leaving even one is enough to break the domain: if it no longer serves your zone it answers “this domain does not exist” authoritatively, and roughly one visitor in two lands on it — the outage then looks intermittent and unexplainable. Once the delegation is clean, we manage the whole zone and the DNS tab in your client area becomes available. Allow up to 24 hours for propagation, often just a few minutes. If nothing changes after that, write to support@servorbit.com and we will check the setup with you.",{"id":134,"category":10,"question":135,"answer":136,"weight":128},755,"Should Moroccan digital VAT influence my choice between a Moroccan and a foreign hosting provider?","VAT applies to digital services purchased in Morocco regardless of the provider's country: a foreign provider not registered in Morocco shifts the declaration obligation to you (reverse charge), while a Moroccan-established provider such as MEGALOGI collects it directly and issues a compliant invoice. From a tax standpoint, the final cost is comparable; what changes is your administrative workload. Consult your accountant to confirm the right treatment for your status.",{"id":138,"category":10,"question":139,"answer":140,"weight":128},784,"Is my site hosted at ServOrbit compliant with ANRT requirements for .ma websites?","ServOrbit does not host sites in Morocco: our servers are in Finland and Germany, and your visitors' data is hosted there. The ANRT requirements we apply concern the registration of the .ma domain name (registrant and supporting document). On request, our support team confirms the server location in writing, which is useful for your administrative procedures. For obligations specific to your sector of activity, contact ANRT or a specialised legal adviser; our role is to provide you with technical and documentary support.",{"id":142,"category":10,"question":143,"answer":144,"weight":128},803,"Can I order a hosting plan without owning a domain name?","Yes. Choose the « Subdomain » tab in your cart: we provide a free address of the form web-xxxxxxx.servorbit-dns.com, active as soon as your account is set up, on which your site and its SSL certificate work straight away. This address is not yours and cannot be transferred — it is a starter address, for as long as you do not have your own domain name. When you are ready, register your domain with us then open a ticket from your client area: we switch it to become the main domain of your hosting plan.",{"id":146,"category":10,"question":147,"answer":148,"weight":128},796,"Which PHP version should I choose for PrestaShop 8.x on shared hosting?","PrestaShop 8.x requires PHP 8.1 as a minimum and works best with PHP 8.2 (recommended). PHP 8.3 is supported from PrestaShop 8.1.7 onwards. Make sure the extensions curl, gd, intl, mbstring, zip, xml and pdo_mysql are enabled; on cPanel, switch PHP versions via the PHP Version Manager.",{"id":150,"category":10,"question":151,"answer":152,"weight":128},841,"Does ServOrbit shared hosting support Node.js or Python applications, or do I need to upgrade to a VPS?","ServOrbit shared hosting is optimised for PHP (WordPress, PrestaShop, Joomla…) and does not support persistent Node.js or Python application processes. To deploy a Next.js, FastAPI, Django or Flask application requiring a dedicated application server, a ServOrbit VPS is the right solution: it gives you root access, the ability to install your runtimes, and to manage processes with PM2 or systemd. Check our VPS plans starting from 99 DH\u002Fmonth with no commitment to choose the configuration that matches your workload.",{"id":154,"category":10,"question":155,"answer":156,"weight":128},855,"Can I upgrade my shared hosting to a VPS without service interruption?","Yes, migrating from shared hosting to a ServOrbit VPS can be done without any perceptible downtime for your visitors. The process involves preparing the VPS in parallel (web server setup, file and database copy), testing the site via the server's IP before switching DNS, then lowering the DNS TTL a few days before the final cutover. Our team can support you through this transition — open a ticket or contact us via `\u002Fcontact` to plan the migration according to your schedule.",{"id":158,"category":10,"question":159,"answer":160,"weight":128},892,"Does the hosting type (shared, VPS, dedicated) affect my Google Core Web Vitals scores?","Yes, directly. TTFB (Time to First Byte) — which measures server response time — is one of the metrics most sensitive to infrastructure: shared hosting distributes CPU and disk resources among multiple sites, which can increase TTFB during traffic spikes. A VPS has its own allocated resources and a generally more consistent TTFB, which improves LCP (Largest Contentful Paint) and INP (Interaction to Next Paint), the two Core Web Vitals most impactful for search ranking. If your scores only drop during peak hours, shared hosting is often the first cause to investigate.",{"id":162,"category":10,"question":163,"answer":164,"weight":128},893,"My site passes Core Web Vitals in PageSpeed Insights but fails in Search Console (field data). Why?","PageSpeed Insights shows a synthetic (lab) score, but your Search Console Core Web Vitals reflect real user experiences over a 28-day window. High TTFB during peak hours or on mobile can fail INP or LCP in real conditions without affecting the synthetic test. Use WebPageTest under real-world conditions to isolate the hosting variable.",{"id":166,"category":10,"question":167,"answer":168,"weight":128},929,"Can my website hosted on a ServOrbit VPS accommodate multiple domains?","Yes, a ServOrbit VPS can host as many domains as you like on the same machine. Simply configure one Nginx `server` block (or Apache VirtualHost) per domain, each pointing to its own root directory or Docker application. The DNS for each domain must point to your VPS IP address. There is no software limit imposed by ServOrbit; the only constraint is your server capacity (RAM, CPU, storage). If you manage many client sites, reseller plans with a cPanel\u002FWHM control panel are also available.",{"id":170,"category":10,"question":171,"answer":172,"weight":128},1013,"How do I check that WordPress automatic updates are enabled on my hosting?","There is no WordPress section in your ServOrbit client area: you check this in WordPress itself or in your cPanel's WordPress manager (WP Toolkit). In WordPress, open Dashboard → Updates: the status of automatic updates is shown there, and you can enable them. If unsure, contact our support team, who can guide you.",{"id":174,"category":10,"question":175,"answer":176,"weight":128},1062,"Can I host a survey application like LimeSurvey on a ServOrbit shared hosting plan?","LimeSurvey requires PHP and MySQL, but intensive use (simultaneous responses, processing scripts) can quickly exceed shared hosting resources during large campaigns. For occasional use or low-traffic internal surveys, shared hosting works fine; beyond that, a VPS starting from 99 DH\u002Fmonth with no commitment gives you the resources and root access needed for an optimised installation. Check our \u003Ca href=\"\u002Fen\u002Fapplications\">Marketplace\u003C\u002Fa> for available templates.",{"id":178,"category":10,"question":179,"answer":180,"weight":128},1077,"Can I run multiple WordPress sites on a single ServOrbit shared hosting plan?","Yes. From cPanel (Domains → Addon Domains), you can add as many domains as your plan allows, each with its own web directory and WordPress installation. The number of addon domains depends on your plan; check your client area for your remaining quota. Keep in mind that all installations share the CPU, memory and database resources of your plan: a poorly optimized site can affect the others. For high-traffic sites or those requiring full isolation, a dedicated VPS per installation is preferable.",{"id":182,"category":10,"question":183,"answer":184,"weight":128},1082,"Is my website hosted outside Morocco subject to a CNDP declaration?","Under Law 09-08, any Moroccan-registered company or legal entity that processes personal data of Moroccan residents is subject to a declaration requirement with the CNDP, regardless of where the server is hosted. The server location does not determine the applicable jurisdiction: it is the data controller that is concerned. If your business is established in Morocco or you collect data from Moroccan residents, a prior CNDP declaration is required. We recommend consulting a specialist lawyer for your specific situation; our technical team can assist with configuring your hosting to meet technical requirements.",{"id":186,"category":10,"question":187,"answer":188,"weight":128},1139,"Which SaaS tools are generally not worth self-hosting?","Some SaaS tools remain more cost-effective to keep external: high-volume transactional email services (where deliverability depends on the provider's IP reputation), global CDNs, and tools whose value relies on aggregated data (e.g. marketplaces, directories). By contrast, for internal management tools (project, wiki, CRM, monitoring), self-hosting on a VPS often reduces the bill and keeps data under your control.",{"id":190,"category":10,"question":191,"answer":192,"weight":128},1142,"What does it really cost to switch from several SaaS tools to self-hosted for a team of 10?","The cost of a ServOrbit VPS replacing 4 to 5 common SaaS tools (project management, wiki, analytics, chat, video conferencing) is generally a fraction of the combined subscriptions for 10 users. The real expense to anticipate is the initial migration time and monthly maintenance (updates, backups). To refine your calculation based on your stack, visit our \u003Ca href=\"\u002Fen\u002Fcloud-vps\">VPS Cloud\u003C\u002Fa> page or submit a quote request via the \u003Ca href=\"\u002Fen\u002Fcontact\">Contact\u003C\u002Fa> form.",{"id":194,"category":10,"question":195,"answer":196,"weight":128},1150,"How do I migrate from a PaaS like Heroku or Render to a ServOrbit VPS with Coolify?","The migration follows three steps: (1) export your environment variables and data (database, volumes) from the source PaaS, (2) install Coolify on your ServOrbit VPS via the official script and connect your Git repository, (3) reconfigure environment variables, point your domain, and validate the deployment. Coolify automatically recognises Heroku Procfiles and `docker-compose.yml` files, reducing manual adjustments. For a zero-downtime migration, keep the old environment active until the new one is fully validated.",{"id":198,"category":10,"question":199,"answer":200,"weight":128},1166,"Is my ServOrbit hosting subject to Morocco's personal data protection law (Law 09-08)?","ServOrbit servers are located in Finland and Germany. If your site collects personal data belonging to Moroccan residents, Law 09-08 and its supervisory authority (CNDP) may apply regardless of where the data is physically hosted — it is the location of processing and the nationality of the data subjects that matter. We recommend consulting a legal advisor to assess your declaration obligations, and you can open a ticket from your \u003Ca href=\"\u002Fen\u002Fclient-area\">client area\u003C\u002Fa> for any hosting-related question.",{"id":202,"category":10,"question":203,"answer":204,"weight":128},1172,"Can I host multiple independent web applications under different domains on a single hosting plan?","Yes, ServOrbit hosting plans are based on cPanel, which allows you to attach multiple domains (addon domains) or subdomains to your account and deploy independent applications in separate directories. Each domain can point to its own PHP application, WordPress installation, or other app, with its own free SSL certificate (Let's Encrypt) renewed automatically. Visit the \u003Ca href=\"\u002Fen\u002Fweb-hosting\">web hosting\u003C\u002Fa> page for details on the resources included in each plan.",{"id":206,"category":10,"question":207,"answer":208,"weight":128},1179,"How do I set up a dedicated subdomain for PhotoPrism with nginx and a Let's Encrypt certificate?","Create an nginx `server` block for your subdomain (e.g., `photos.mydomain.com`) that proxies to PhotoPrism's local port (default 2342). Then obtain a certificate with `certbot --nginx -d photos.mydomain.com`. Make sure to enable `X-Forwarded-Proto` and `X-Real-IP` headers so PhotoPrism correctly detects the HTTPS protocol. See our full article on hosting PhotoPrism for the complete configuration.",{"id":210,"category":10,"question":211,"answer":212,"weight":128},1194,"FreshRSS or Miniflux: which is lighter for self-hosted RSS monitoring on an entry-level VPS?","Miniflux is significantly lighter than FreshRSS: it is a single Go binary that consumes less than 20 MB of RAM at idle, with no PHP dependency or third-party web server required, and runs comfortably on a VPS with 512 MB to 1 GB of RAM. FreshRSS is richer in features and extensions but requires PHP-FPM, a web server (Apache or nginx), and a relational database, resulting in a noticeably higher memory footprint. If your priority is resource frugality on an entry-level ServOrbit VPS, Miniflux with PostgreSQL is the recommended choice. FreshRSS remains relevant if you want advanced features such as custom OPML filters or a broader extension ecosystem. Both can be installed in minutes via Docker Compose on any ServOrbit VPS.",{"id":214,"category":10,"question":215,"answer":216,"weight":128},1210,"Can I co-edit Word and Excel files online from my ServOrbit hosting?","ServOrbit shared hosting does not include a collaborative office suite — it is optimised for websites and web applications. For online co-editing of Office documents, the usual approach is to self-host Nextcloud, available in our application catalogue, on a ServOrbit VPS, then install an online editor yourself, such as Collabora Online or OnlyOffice Document Server, which are not part of the catalogue. This combination gives you a full suite under your control, with no dependency on Microsoft 365 or Google Workspace. See our \u003Ca href=\"\u002Fen\u002Fcloud-vps\">VPS offer\u003C\u002Fa> to choose the plan suited to your number of users.",{"id":218,"category":10,"question":219,"answer":220,"weight":128},1235,"How do I access cPanel from my client area?","Open your hosting page and click “Open cPanel”: cPanel opens in a new tab, already signed in, without re-entering a password. If nothing opens, allow pop-ups for our site. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Flog-in-to-cpanel-from-client-area\">Log in to cPanel from your client area\u003C\u002Fa>.",{"id":222,"category":10,"question":223,"answer":224,"weight":128},1244,"My Moroccan website is hosted in Europe with ServOrbit — what are the CNDP compliance risks if I collect personal data?","Law 09-08 applies as soon as you process data of Moroccan residents, regardless of where the servers are located. Hosting in Europe does not exempt you from the obligation to file a declaration with the CNDP and to maintain a compliant privacy policy. You must ensure that your technical subcontractors, including ServOrbit, provide adequate guarantees through a data processing agreement specifying purposes and security measures. For questions about your specific setup, contact our team at support@servorbit.com.",{"id":226,"category":10,"question":227,"answer":228,"weight":128},1276,"How do I build my website with a Sitejet template?","Sitejet Builder is included with your hosting: open cPanel with “Open cPanel”, then “Websites & Apps” › “Manage” on your main domain › “Build with Sitejet”. In the editor, pick a template with “Template Selection”, replace the template's sample text and add your pages, then click “Publish”. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fcreate-website-sitejet-template-cpanel\">Create your website with a Sitejet template from cPanel\u003C\u002Fa>.",{"id":230,"category":10,"question":231,"answer":232,"weight":128},1277,"How do I install WordPress on my hosting?","Open cPanel from your hosting page with “Open cPanel”, go to “Websites & Apps” and click “Manage” for your domain. If the site folder is empty, click “Build with WordPress”, review the setup, then click “Launch My Website”. cPanel installs WordPress on the domain root and signs you straight into the dashboard. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Finstall-wordpress-wp-toolkit-cpanel\">Install WordPress from cPanel\u003C\u002Fa>.",{"id":234,"category":10,"question":235,"answer":236,"weight":128},1278,"How do I create an email address on my domain name?","Mailboxes are created in cPanel: open your hosting page, click “Open cPanel”, then in “Email” click “+ New Email Account” (name, password, quota). To read your messages: “Manage” on the mailbox's row, then “Open Webmail”, or webmail.yourdomain.com. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fcreate-business-email-address-cpanel\">Create a business email address in cPanel\u003C\u002Fa>.",{"id":238,"category":10,"question":239,"answer":240,"weight":128},1279,"How do I set up my business email on my phone or in Outlook?","In cPanel, open “Email”, click “Manage” in your mailbox's row, then the “Connect Device” tab: it shows the incoming and outgoing servers and offers an automatic configuration profile for iPhone, iPad and Mac. Choose IMAP over SSL\u002FTLS, with the full address as username and the mailbox password. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fset-up-business-email-phone-outlook\">Set up your business email on a phone or Outlook\u003C\u002Fa>.",{"id":242,"category":10,"question":243,"answer":244,"weight":128},1280,"How do I upload my website files to my hosting?","Open cPanel from your hosting page, then “Files” › “File Manager”: in the public_html folder, upload a .zip archive of your site and extract it. Check that the home page (index.html or index.php) sits at the root of public_html: the holding page then disappears on its own. Do not delete .htaccess, php.ini, .user.ini, .well-known or the .shtml files. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fupload-website-files-cpanel-file-manager\">Upload your website files with File Manager\u003C\u002Fa>.",{"id":246,"category":10,"question":247,"answer":248,"weight":128},1281,"How do I create a MySQL database for my site?","Open cPanel from your hosting page (“Open cPanel”), click “Databases” then “Create Database”: the wizard creates the database and its user, and you leave “All Privileges” selected. cPanel adds your account prefix to both names, and the host to give your site is localhost. Copy the password right away: it will not be shown again. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fcreate-mysql-database-cpanel\">Create a MySQL database in cPanel\u003C\u002Fa>.",{"id":250,"category":10,"question":251,"answer":252,"weight":128},1282,"How do I create a subdomain (for example blog.yourdomain.com)?","Subdomains are created in cPanel: open it with “Open cPanel”, then in “Websites & Apps”, click “Add Website”, choose “Create a subdomain” and enter the “Subdomain prefix”. Then, in your domain's DNS zone (our “Managed DNS zone”, for example), add an A record pointing to the hosting IP address: without it, the subdomain cannot be reached. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fcreate-subdomain-cpanel\">Create a subdomain in cPanel\u003C\u002Fa>.",{"id":254,"category":10,"question":255,"answer":256,"weight":128},1283,"How do I force my site to open over HTTPS?","The free certificate is issued automatically by AutoSSL: check it in cPanel, “Websites & Apps” menu, “Manage” on your domain, “SSL” tab. Then turn on “Force HTTPS” in the “Settings” tab, only once the certificate is valid, otherwise your visitors will see a security warning. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fforce-https-redirect-cpanel\">Enable HTTPS and force the redirect in cPanel\u003C\u002Fa>.",{"id":258,"category":10,"question":259,"answer":260,"weight":128},1284,"How do I check or renew the SSL certificate for my site in cPanel?","In cPanel, open Security in the left-hand menu: the SSL Certificates tab shows the status of each domain (Domain Verified, Self-Signed, etc.) and the Renew SSL automatically button runs AutoSSL with one click. If the domain stays Self-Signed after renewal, it usually means the DNS does not point to our server yet. \u003Ca href=\"\u002Fen\u002Fblog\u002Fcheck-renew-ssl-certificate-cpanel\">Check and renew the SSL certificate in cPanel\u003C\u002Fa>",{"id":262,"category":10,"question":263,"answer":264,"weight":128},1285,"Can I build my website for free?","Yes. Open \u003Ca href=\"\u002Fen\u002Fbuild-my-website\">Build my website\u003C\u002Fa>, pick a professional template, customize it in the online editor, then share your website with its preview link. All you need is a ServOrbit account with a confirmed email address; you can have up to three active websites at the same time.",{"id":266,"category":10,"question":267,"answer":268,"weight":128},1286,"How long is a website created with “Build my website” kept?","As long as you open it in the editor at least once every thirty days: each opening pushes the deadline back. After that period without opening, the website is deleted, and no backup of it is kept.",{"id":270,"category":10,"question":271,"answer":272,"weight":128},1287,"How do I publish my free website on my own domain name?","Order a domain name and hosting, then open \u003Ca href=\"\u002Fen\u002Fclient-area\u002Fmy-website\">My websites\u003C\u002Fa> in your client area and choose “Publish on my domain”. Three steps are enough: copy your website's sharing code, paste it into the editor of your domain's site, then publish. The free version is then removed.",{"id":274,"category":10,"question":275,"answer":276,"weight":128},1288,"In which language is the “Build my website” editor displayed?","In yours when the editor offers it: it is offered in French, English and Spanish. For other languages, including Arabic, it is displayed in English.",{"id":278,"category":10,"question":279,"answer":280,"weight":128},1295,"Can a ServOrbit VPS really replace several SaaS subscriptions?","Yes, in many cases: a single VPS can run a self-hosted CRM, project management tool, collaborative storage and a web analytics engine simultaneously — whereas each of these services bills separately per user in SaaS mode. The monthly cost remains a flat VPS fee starting from 99 DH\u002Fmonth with no commitment, regardless of team size. The trade-off is managing updates and backups yourself, which our Marketplace simplifies with pre-configured templates.",{"id":282,"category":10,"question":283,"answer":284,"weight":128},1328,"How do I deploy a Node.js application on my cPanel hosting?","In cPanel, open “Websites & Apps”, click “Add Website”, choose your domain and then “AI App Hosting”. Then enter the URL of your Git repository, choose the run mode and click “Deploy”. Note that the application answers all traffic to the chosen domain. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fdeploy-nodejs-application-cpanel\">Deploy a Node.js application in cPanel\u003C\u002Fa>.",{"id":286,"category":10,"question":287,"answer":288,"weight":128},1329,"How do I change my site's PHP version in cPanel?","In cPanel, open “Sites web et applications”, click “Gérer” on your domain's row, then the “Paramètres” tab. In “Paramètres du domaine”, pick the version in the “Version de PHP” list. Note the original version before changing it so you can pick it again. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fchange-php-version-site-cpanel\">Change your site's PHP version in cPanel\u003C\u002Fa>.",{"id":290,"category":10,"question":291,"answer":292,"weight":128},1341,"How much does web hosting cost in Morocco?","At ServOrbit, web hosting starts at 239 DH\u002Fyear, an amount shown tax exclusive (VAT excluded). It is billed in dirhams, on an invoice bearing our ICE and itemized VAT. The price then varies with the plan's resources: disk space, number of sites, email accounts. From one host to another, look at the renewal price and not just the first-year price.",{"id":294,"category":10,"question":295,"answer":296,"weight":128},1342,"What is the best web hosting provider in Morocco?","No ranking holds for everyone: the right host is the one whose offer can be verified before you buy. Four criteria set offers apart: a renewal price displayed next to the introductory price; an invoice in dirhams bearing the provider's ICE and itemized VAT; support you can reach in your language, through channels spelled out in black and white; backups whose frequency, retention period and restoration are described. Finally, check that the host states where its servers are located.",{"id":298,"category":10,"question":299,"answer":300,"weight":128},1351,"How do I edit my domain's DNS zone in cPanel?","In cPanel, open “Sites web et applications”, click “Gérer” on your domain's row, then the “DNS” tab. Use “Ajouter un enregistrement” to create a row, or “Plus d'actions” then “Supprimer” to remove one. Note a record's values before touching it. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fedit-dns-zone-cpanel\">Edit your domain's DNS zone in cPanel\u003C\u002Fa>.",{"id":302,"category":10,"question":303,"answer":304,"weight":128},1352,"Will my website be hosted in the UAE?","No. Websites hosted by ServOrbit run on servers in Finland and Germany; ServOrbit has no server and no office in the United Arab Emirates. A visitor in Dubai or Abu Dhabi therefore loads every page from a server located outside the UAE. If a contract requires hosting on UAE soil, this offer does not meet it.",{"id":306,"category":10,"question":307,"answer":308,"weight":128},1353,"In the UAE, is my site billed in AED or in MAD?","In MAD. A visitor from the Emirates reads prices in AED by default and can choose USD or EUR, but the invoice is issued in MAD. You settle by international card, PayPal or bank transfer; the currency actually charged depends on that method, and you see it, with the amount, before you confirm.",{"id":310,"category":10,"question":311,"answer":312,"weight":128},1354,"For a company in the UAE, do WordPress and business email come with the plan?","Yes. The plan is shared hosting run from cPanel. WordPress goes on with one click, with no database to prepare, and the site is served over HTTPS from the day it opens thanks to the free SSL certificate. Your team's mailboxes in Dubai or Abu Dhabi are created on the same account as the site.",{"id":314,"category":10,"question":315,"answer":316,"weight":128},1355,"Based in Dubai or Abu Dhabi: can I write to the ServOrbit team in Arabic?","ServOrbit support answers in English, French and Arabic. A customer in the Emirates can write in their team's language, whether the question is about cPanel, an email address or an invoice. Domain, hosting and invoice all sit in the same client area, so there is no need to juggle several providers.",{"id":318,"category":10,"question":319,"answer":320,"weight":128},1365,"UAE customer: does the Moroccan tax apply to my ServOrbit invoice?","Yes, as things stand. ServOrbit applies Moroccan VAT at 20% to its invoices whatever the customer's country, so a company in Dubai or Abu Dhabi is invoiced with it. Amounts are shown excluding tax, with the tax-inclusive amount next to them, and the VAT is added to the order total. The invoice is issued in MAD.",{"id":322,"category":10,"question":323,"answer":324,"weight":128},1366,"From France, does a ServOrbit invoice carry Moroccan tax?","Yes: today, the invoice applies Moroccan VAT at 20%. Your country makes no difference, since ServOrbit applies it in the same way to all its customers. On the site, each amount excluding tax is shown with its tax-inclusive equivalent, and the VAT is added to the total when you order. The invoice is issued in MAD by MEGALOGI.",{"id":326,"category":10,"question":327,"answer":328,"weight":128},1367,"For a site in France, is ServOrbit a French hosting provider?","No. Its servers are in Finland and Germany, and ServOrbit is published by MEGALOGI, a Moroccan company.",{"id":330,"category":10,"question":331,"answer":332,"weight":128},1368,"From France, how do I settle my site with ServOrbit?","By international bank card, PayPal or bank transfer. Prices are shown in euros, but the display does not set the currency charged: it depends on the method chosen, and the exact amount appears before you confirm. The invoice is issued in MAD by MEGALOGI.",{"id":334,"category":10,"question":335,"answer":336,"weight":128},1369,"Customer in France: will my ServOrbit invoice be in euros?","No. Even if you saw prices in euros, the invoice is issued in MAD by MEGALOGI, the Moroccan company that publishes ServOrbit. The amount actually charged, and its currency, are shown on the payment screen before you confirm. Your domain name and hosting appear on that same invoice, since they live in the same client area.",{"id":338,"category":10,"question":339,"answer":340,"weight":128},1370,"From France, can I put my WordPress site and business email with ServOrbit?","Yes. The hosting is shared and managed from cPanel. WordPress launches with one click, the site goes HTTPS from day one with a free SSL certificate, and the mailboxes on your domain name sit on the same account. It all runs on a server in Finland or Germany: none is in France.",{"id":342,"category":10,"question":343,"answer":344,"weight":128},1380,"Ordering from Lomé, Togo: is the Moroccan tax on my invoice?","Yes, as things stand. The ServOrbit invoice applies Moroccan VAT at 20% to an order placed from Togo, as to any other: the customer's country changes nothing. While you shop, you read the amount excluding tax and, right next to it, the tax-inclusive amount; the VAT is added to the cart total. The invoice is issued in MAD.",{"id":346,"category":10,"question":347,"answer":348,"weight":128},1381,"Are mobile wallets accepted from Togo?","No, not today, and no date has been announced. From Togo, three methods are accepted: international bank card, PayPal and bank transfer. Check that one of them is open to you before you plan your site's launch.",{"id":350,"category":10,"question":351,"answer":352,"weight":128},1382,"Will my website be hosted on a server in Togo?","No. Websites hosted by ServOrbit run on servers in Finland and Germany; ServOrbit has no server and no office in Togo, which is a market served remotely. Someone opening your site from Lomé therefore receives the page from a server located outside Togo. If a specification requires hosting on Togolese soil, this offer is not suitable.",{"id":354,"category":10,"question":355,"answer":356,"weight":128},1383,"In Togo, can I settle in CFA francs?","For display, yes: on the Togo storefront, prices are shown in CFA francs (XOF). The charge itself is not made in CFA francs: its currency depends on the payment method, and the exact amount is shown to you before you confirm. The invoice is issued in MAD.",{"id":358,"category":10,"question":359,"answer":360,"weight":128},1384,"From Lomé, Togo, can I settle with PayPal or an international card?","Yes: international bank card, PayPal or bank transfer are the three options, and the only ones, so check that one is open to you before ordering. Whichever you pick, the summary gives the exact sum and its currency before you confirm. Domain, hosting and VPS all go on one invoice, issued in MAD.",{"id":362,"category":10,"question":363,"answer":364,"weight":128},1385,"For a site in Togo, what does ServOrbit's shared plan contain?","A cPanel account with your files, databases and professional email addresses. WordPress installs on it in one click, and the free SSL certificate serves your site over HTTPS from day one. The site runs on a server in Finland or Germany. Your domain name is managed from the same client area.",{"id":366,"category":10,"question":367,"answer":368,"weight":128},1395,"Customer in Abidjan, Côte d'Ivoire: does ServOrbit add the Moroccan tax to my invoice?","Yes, as things stand: Moroccan VAT at 20% is added to the total, for a customer in Côte d'Ivoire as for everyone else, since it does not depend on the country. On the site, each amount appears excluding tax, alongside its tax-inclusive amount, so you know the total before you order. The invoice is issued in MAD.",{"id":370,"category":10,"question":371,"answer":372,"weight":128},1396,"From Côte d'Ivoire, does ServOrbit take Mobile Money?","No. Mobile Money is not offered yet, and no launch date has been set. To settle an order from Abidjan or anywhere else in the country, you can choose between an international bank card, PayPal and a bank transfer.",{"id":374,"category":10,"question":375,"answer":376,"weight":128},1397,"Will my website be hosted in Côte d'Ivoire?","No. Websites hosted by ServOrbit run on servers in Finland and Germany; ServOrbit has no server and no office in Côte d'Ivoire. An Ivorian visitor therefore receives each page from a server located outside Côte d'Ivoire, which builds it and sends it over. If a contract requires your site's data to stay within Côte d'Ivoire, this offer does not meet that requirement.",{"id":378,"category":10,"question":379,"answer":380,"weight":128},1398,"Côte d'Ivoire: can I read my plan in CFA francs from Abidjan?","Yes: on the Côte d'Ivoire storefront, prices are shown in CFA francs (XOF). That display only governs reading: the currency charged follows the payment method, and the exact amount is shown before you confirm. The invoice is issued in MAD.",{"id":382,"category":10,"question":383,"answer":384,"weight":128},1399,"From Abidjan, Côte d'Ivoire, what can I settle my site with at ServOrbit?","Three methods are accepted: international bank card, PayPal or bank transfer. A card goes through the CMI gateway and an amount in MAD is charged; PayPal charges in the currency shown on its own screen. The summary shows you the exact sum before you confirm, and the invoice is issued in MAD.",{"id":386,"category":10,"question":387,"answer":388,"weight":128},1400,"For a site in Côte d'Ivoire, are WordPress and HTTPS ready when the account opens?","Yes. On shared hosting, WordPress is set up in one click from cPanel, with no database to prepare. The free SSL certificate is live from day one, so your site opens over HTTPS in Abidjan as anywhere else. Your professional email addresses are managed on the same account, and the team answers in French, English and Arabic.",{"id":390,"category":10,"question":391,"answer":392,"weight":128},1409,"In Senegal, is my ServOrbit invoice subject to the Moroccan tax?","Yes. Today, ServOrbit invoices apply Moroccan VAT at 20% whatever the customer's country; a business in Dakar is no exception. Amounts are displayed excluding tax, with the tax-inclusive amount shown next to them, and the VAT is added to the total. The invoice is issued in MAD.",{"id":394,"category":10,"question":395,"answer":396,"weight":128},1410,"Are Wave or Orange Money accepted in Senegal?","Not for now. Mobile wallets are not among the options offered, and we give no date. A customer in Senegal currently settles by international bank card, PayPal or bank transfer.",{"id":398,"category":10,"question":399,"answer":400,"weight":128},1411,"Will my website be hosted on a server in Senegal?","No. Websites hosted by ServOrbit run on servers in Finland and Germany; ServOrbit has no server and no office in Senegal, a market it serves remotely. Your pages therefore leave from a server located outside Senegal to reach a reader in Dakar or Saint-Louis. If a client requires your data to stay on Senegalese soil, this offer is not suitable.",{"id":402,"category":10,"question":403,"answer":404,"weight":128},1412,"In Senegal, is hosting settled in CFA francs?","For display, yes: on the Senegal storefront, prices are shown in CFA francs (XOF). The charge itself is not made in CFA francs: what is actually charged, and in which currency, depends on the method you choose; the exact figure is shown before you confirm. The invoice is issued in MAD.",{"id":406,"category":10,"question":407,"answer":408,"weight":128},1413,"For a site in Dakar, Senegal, what comes with ServOrbit's shared plan?","A cPanel account: files, databases and professional email addresses on your domain. WordPress installs on it in one click, and your site is served over HTTPS from day one thanks to the free SSL certificate. Servers are in Finland and Germany, none in Senegal.",{"id":410,"category":10,"question":411,"answer":412,"weight":128},1414,"Senegal: can my .sn and my site sit on one account?","Yes. Domain and hosting live in the same client area and appear on the same invoice; the DNS zone is managed from that area. For a .sn, the registry sets conditions on the holder and the administrative contact: the domain search shows them before the name goes into the cart. Payment is by international bank card, PayPal or bank transfer.",{"id":414,"category":10,"question":415,"answer":416,"weight":128},1439,"How do I change the password of an email address in cPanel?","In cPanel, open “Messagerie” (Email), click “Gérer” (Manage) on the mailbox's row, then the “Paramètres” (Settings) tab and “Modifier le mot de passe” (Change password) in the “Mot de passe” block. Type the new password (or “Générer”), then “Mettre à jour le mot de passe”. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fchange-email-address-password-cpanel\">Change the password of an email address in cPanel\u003C\u002Fa>.",{"id":418,"category":10,"question":419,"answer":420,"weight":128},1440,"How do I view and increase a mailbox quota?","In cPanel, open “Messagerie” (Email): the table shows the space used and the quota of each mailbox. Click “Gérer” on the mailbox's row, open the “Paramètres” tab, then “Modifier le quota”, type the new value and click “Enregistrer”. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fview-increase-mailbox-quota-cpanel\">View and increase an email mailbox quota in cPanel\u003C\u002Fa>.",{"id":422,"category":10,"question":423,"answer":424,"weight":128},1441,"How do I forward the emails of one address to another in cPanel?","In cPanel, open “Messagerie”, click “Gérer” on the row of the address concerned, then the “Redirecteurs” tab and “Ajouter un redirecteur”. Enter the destination address in “Rediriger vers”, then confirm with “Ajouter un redirecteur”. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fforward-email-address-cpanel\">Forward emails from one address to another in cPanel\u003C\u002Fa>.",{"id":426,"category":10,"question":427,"answer":428,"weight":128},1476,"How do I import or export a database with phpMyAdmin?","In cPanel, click “Databases”, then “Manage” on your database's row, open the “Advanced” tab and click “Open phpMyAdmin”. To import, open the Import tab, choose your .sql file with “Choose File” and click “Import”; to export, open the Export tab and click “Export”. Step by step: \u003Ca href=\"\u002Fen\u002Fblog\u002Fimport-export-database-phpmyadmin-cpanel\">Import or export a database with phpMyAdmin in cPanel\u003C\u002Fa>.",[430,435,439,444,449,454,459,464,469,474,479,484,489,494],{"slug":431,"urlSlug":431,"slugs":432,"label":433,"count":434},"domaines",{"fr":431,"en":431,"ar":431,"es":431},"Domains",88,{"slug":10,"urlSlug":10,"slugs":436,"label":437,"count":438},{"fr":10,"en":10,"ar":10,"es":10},"Web Hosting",99,{"slug":440,"urlSlug":440,"slugs":441,"label":442,"count":443},"emails",{"fr":440,"en":440,"ar":440,"es":440},"Professional Email",51,{"slug":445,"urlSlug":445,"slugs":446,"label":447,"count":448},"revendeur",{"fr":445,"en":445,"ar":445,"es":445},"Reseller",33,{"slug":450,"urlSlug":450,"slugs":451,"label":452,"count":453},"vps",{"fr":450,"en":450,"ar":450,"es":450},"Cloud VPS",195,{"slug":455,"urlSlug":455,"slugs":456,"label":457,"count":458},"dedicated",{"fr":455,"en":455,"ar":455,"es":455},"Dedicated Servers",46,{"slug":460,"urlSlug":460,"slugs":461,"label":462,"count":463},"ssl-securite",{"fr":460,"en":460,"ar":460,"es":460},"SSL & Security",64,{"slug":465,"urlSlug":465,"slugs":466,"label":467,"count":468},"sauvegardes",{"fr":465,"en":465,"ar":465,"es":465},"Backups",53,{"slug":470,"urlSlug":470,"slugs":471,"label":472,"count":473},"migration",{"fr":470,"en":470,"ar":470,"es":470},"Migration",67,{"slug":475,"urlSlug":475,"slugs":476,"label":477,"count":478},"paiement",{"fr":475,"en":475,"ar":475,"es":475},"Payment & Billing",48,{"slug":480,"urlSlug":480,"slugs":481,"label":482,"count":483},"compte",{"fr":480,"en":480,"ar":480,"es":480},"Account & Client Area",43,{"slug":485,"urlSlug":485,"slugs":486,"label":487,"count":488},"marketplace",{"fr":485,"en":485,"ar":485,"es":485},"Marketplace",625,{"slug":490,"urlSlug":490,"slugs":491,"label":492,"count":493},"support",{"fr":490,"en":490,"ar":490,"es":490},"Support",42,{"slug":495,"urlSlug":495,"slugs":496,"label":497,"count":498},"general",{"fr":495,"en":495,"ar":495,"es":495},"General",50,{"slug":10,"urlSlug":10,"slugs":500,"label":437,"count":438},{"fr":10,"en":10,"ar":10,"es":10},true,1794271189395]